The Company incorporated Scotiabank, an international financial institution from Canada, as its strategic partner in order to enhance capabilities and competitive edge in the financial industry. Scotiabank’s shareholding portion in TBANK is 48.99% while TCAP’s shareholding portion is 50.96%
Because you are our greatest asset
In realizing that people are our most valuable resources, Thanachart Group places great emphasis on our human capital through strengthening and investing in capability and competency development for our staff members, in order to ensure that our employees at all levels are equipped with knowledge and ability to really understand customers’ needs, and to make recommendations on products and services that best suit their conditions and needs. We also aim to instill the service-minded spirit in our staff members through listening to customers with great attention to details. Strategic interventions to support such initiative are, for example, classroom training; aiming at providing technical knowledge relevant to each job function, on the job training; learning by doing, and lastly, coaching; monitoring work performance and providing feedback on a regular basis. In this regard, technology will be playing a critical role in materializing these development interventions such as the e-learning system in order to encourage an organization-wide learning environment.Work with Thanachart Group
In order to effectively achieve the organization’s missions and vision through appropriately aligned approaches, Thanachart Group has identified its Core Values or C3 SIP , of which staff members at all levels in all the business units are expected to understand and put into practice.
Thanachart Group’s core values feature trust and determination of each and every staff member, which are demonstrated through work behaviors and service attributes, as follows:
Customers’ needs are always our priority and it is our main objective to deliver service that matches with their needs and satisfaction.
We focus on the teamwork approach when working together.
We are strongly determined to meet the set goals and deadlines and are fully accountable for the outcomes or results.
We are determined and committed in what we do.
We strictly adhere to honesty, righteousness, transparency and the anti-corruption mindset.
We must be equipped with sufficient knowledge, skills and competencies to deliver outstanding performance.